Responsible gambling

If you're struggling with problem gambling or need support, we want to help. Our responsible gaming policy is designed to provide a safe and fair environment for all our players.

Identifying Problem Gambling

Do you find yourself spending more money on gaming than you can afford? Do you feel anxious or depressed when you try to cut back on your gaming habits? Have you tried to hide your gaming from family or friends, or lied about how much time you spend gaming?

If you answered "yes" to any of these questions, you may be at risk for problem gambling. Don't worry – help is available.

Tools and Resources

We've implemented a range of tools and resources to help you stay in control:

1. Deposit Limits: Set limits on how much money you can deposit into your account.
2. Loss Limits: Set limits on how much money you can lose in a single session or over a set period.
3. Time Limits: Set time limits for gaming sessions or daily/weekly/monthly limits.
4. Self-Exclusion: Exclude yourself from our platform for a specified period or permanently.
5. Reality Check: Our software will remind you of the amount of time and money spent on gaming.

Support Organizations

If you need additional support, please reach out to one of these organizations:

• GamCare (UK):
• Lifeline Australia: 13 11 14
• Beyond Blue: 1300 224 636
• Australian National Gambling Helpline: 1800 858 858

Helping a Friend or Family Member

If you're concerned about someone else's gaming habits, here are some steps to take:

1. Have an open conversation: Talk to the person about your concerns and listen to their perspective.
2. Encourage self-reflection: Help them identify patterns of problem gambling behavior.
3. Support them in seeking help: Suggest they contact a support organization or our customer support team.

Our Commitment

We're committed to providing a safe environment for all our players. If you need assistance, please don't hesitate to reach out to our customer support team. We'll do everything we can to support you and provide the tools you need to stay in control.

Remember, it's okay to ask for help – there is no shame in admitting you need support with problem gambling.